Virgin Cruise Check-In Process
Sailors can get a head start by completing the Ready to Sail check-in process in the Virgin Voyages App.
You may complete the Ready To Sail check in process for other Sailors booked in your cabin - not for those in another cabin.
In the Virgin Voyages app, Sailors can check in prior to their voyage and select a Terminal Arrival Time. Our vessel will set sail at the time listed and will depart in a timely manner. That means on the dot.
At this time, you will pick up your welcome kit at the port, complete with luggage tags and The Band - your sleek wearable technology made from recycled ocean plastic that will unlock voyage adventures around the ship.
We understand that not everyone can drop off their luggage at their exact arrival time. So, to make things more convenient for our Sailors, we'll start accepting luggage at Terminal V from 9 AM onwards.
If you decide to drop off your luggage early, please keep in mind that you should return to the terminal no earlier than 15 minutes before your chosen arrival time. We want to avoid overcrowding and ensure a smooth check-in experience for everyone.
Just a friendly reminder, there won't be any seating available outside the terminal, and access to the terminal will be limited to Sailors at their scheduled arrival time, which you selected during the check-in process on the Virgin Voyages App. Arriving early doesn't mean you'll get in early, so please plan accordingly.
You can select your Terminal Arrival Time using the Virgin Voyages App once your voyage is booked. Before you make your selection, make sure to follow the Ready to Sail check-in instructions.
Keep in mind that boarding generally begins at 2 PM, but Sailors must follow their selected Terminal Arrival Time to complete their check-in.