Cunard Cruises
Check your details and documents
Between booking your cruise and sailing, make sure you visit My Cunard (log in using your booking reference) and ensure all your details are correct. 21 days before you sail, online check-in will open - complete this at home to speed up embarkation process at the cruise terminal.
If you have children coming on the cruise, and wish to make use of our fantastic children's clubs on board, you will need to register them via My Cunard before sailing too.
In terms of documentation, check that your passport is within date, you have any required vaccinations (this will depend on your itinerary; speak with your doctor for advice if you're not sure) and visas. You may also wish to bring proof of travel insurance (which is highly recommended for all our voyages). Lastly, if you have checked in online, print out your boarding pass, or have it ready on your cellphone to show to terminal staff.
Research your ports of call
Take some time to learn about the different ports of call you’ll visit during your cruise. For instance, you may find it useful to find out about the language, culture, weather, and the types of food and drink you can expect to sample in port. My Cunard is a good place to start: on there you can find guides to each port on your itinerary.
Pre-book your Shore Experiences...
Each port of call will come with its own myriad of unmissable excursions to experience, from cultural experiences to food-based tours to more active adventures. Log in to My Cunard to explore the different options available and make a note of any that spark your interest. Many excursions sell out fairly quickly, so be prepared to book any must-dos in advance to avoid disappointment. You can book your Shore Experiences on My Cunard up to 3 days before your departure date. If you miss the boat here don't worry - you can book once on board, but availability will be more limited.
...and other activities too!
My Cunard will be updated in the lead up to your cruise to enable pre-booking for many other exciting on board activities, including Mareel Wellness and Beauty, alternative dining, drinks options, and internet packages. Check regularly to see what is available, or keep an eye on your inbox for helpful emails prompting you when new items are added, and remember; many products are slightly cheaper when booked online versus on board. It pays to be organized!
Inform us of any allergies or intolerances
It is vital that, if you suffer from any food intolerances or allergies, you inform us as soon as possible (call our Customer Service Department to do this). This way we can make the necessary arrangements and avoid any disruption to your dining experience on board.
Familiarize yourself with your ship
You can begin to explore your cruise ship before you’ve even taken your first step on board.
Take a virtual look around our staterooms, discover a range of stylish bars and restaurants, and discover some of the fabulous activities and events you can expect to see throughout your cruise. Of course, you can also read more Cunard Stories to whet your appetite, with guides, recipes, features and more to get you in the vacation mood.