Check-In Process 

HOW TO GET YOUR BOARDING PASS

Guests are required to provide Carnival with check-in information by completing the

Online Check-in and select an Arrival Appointment no later than midnight (eastern time)

prior to their sailing date.

In order to get your boarding pass, please follow these instructions:

● Go to carnival.com

● Create an account

● Put cursor on Manage then “MY BOOKING”

● If you have nothing booked already, you will provide the booking number and last name (do this as soon as a deposit is made). If you have other bookings listed, you then will use the drop down arrow and “add another booking”

● Download Carnival HUB App and login with your booking info

● If you are a red, blue or gold VIFP member you can check-in 13 days before your sail date at 11 pm CST. / 12 am EST.

● Answer Guest Information, Citizenship Information, Travel Information, set up the Onboard Expense Account and accept the Cruise Ticket Contract

● Then select 'View Cruise Documents' (check all boxes please)

● From E-Document, you may print your boarding pass (page one) and luggage tags (last page)

● You can print your boarding pass if your booking is paid in full and Online Check-in is complete. Click 'Print Documents' found in the 'To Do List Box' on the My Cruise Manager page.

Online Check-in ends at midnight (eastern time) prior to your sailing date; after that time you will have to check-in at the cruise terminal. You may also access your reservation through your carnival.com profile if you already have a profile. Please note you must add the reservation into your profile.

On embarkation day, a boarding pass will be emailed to your email address that is linked to your reservation profile, whether Online Check-in has been completed or not.

At embarkation, you may show your printed boarding pass or the boarding pass on your mobile phone.

HOW TO COMPLETE ONLINE CHECK-IN

Check out this video on how to secure a great boarding time: https://drive.google.com/file/d/13mVuALVCau5PJ2yo4RWlSKCU9Cq3uS25/view

Guests must enter their full legal name in 'Online Check-In' as it appears on their travel documentation. Guest names that are different on their reservation to what they have entered as their legal name will be given an advisory to contact Carnival's call center to have their name changed, to reflect the name they have entered in 'Online Check-In'.

The 'Online Check-In' system will pre-populate the following fields based on the information in the guest's reservation; if this information needs to be changed, the guest must call their travel agent or Carnival (if booked directly):

● Title

● First name

● Last name

● Gender

For guests that have previously sailed with Carnival (past guests), the 'Online Check-In' system will pre-populate the following fields based on existing information in the Past Guest database; guests will have the ability to make the necessary changes to any of these fields:

● Middle name

● Date of Birth

● Email Address

● Home Telephone Number

● Have you sailed with Carnival before?

● Permanent Home Address section (Address Line 1, Address Line 2, City, State/Province, Zip Code and Country)

Citizenship Information

Acceptable documents for travel - Please select the citizenship document and fill out the appropriate information

  • U.S Citizens

    • Citizenship Information: Country of Citizenship / Country of Residency

    • Acceptable documents for travel - Which travel document will you be bringing on your trip?

      • Passport: Document Number / Country of Issuance / City of Issuance (or Authority)/ Date of Issuance/ Date of Expiration

      • Passport Card: Document Number / Date of Expiration

      • Naturalization Certificate/Certificate of Citizenship

      • Birth Certificate

      • Enhanced Driver’s License (EDL)

  • Canadians

    • Passport: Document Number/ Country of Issuance / City of Issuance (or Authority) / Date of Issuance / Date of Expiration

  • Non U.S Citizens / Non Canadian Citizens

    • Passport: Document Number / Country of Issuance / City of Issuance (or Authority) / Date of Issuance / Date of Expiration

    • Permanent Resident Card (for U.S. Permanent Residents)

STEP 1 OF 2 - ONBOARD EXPENSES

Carnival operates a cashless system onboard - all guests must be added to an expense

account for onboard services and purchases, even if they are not given charging

privileges. Since the onboard currency is the US Dollar, all monetary transactions on

your onboard account (i.e, billing, charges, disbursements, etc.) are managed in USD.

Click Open a New Account

Please select the type of account you would like to open. Credit or Debit / Cash Account

● Credit or Debit Card: Open your onboard expense account (billed In U.S Dollars)

using any major credit or debit card. We accept: Visa / MasterCard / American

Express / The Discover Card / JCB / Diners Club

● Cash Account: Open your onboard expense account using cash. Cash will be

collected upon boarding. We accept only U.S Dollars.

Terms & Conditions - Accept Terms: Once the method of payment is selected, guests

are asked to accept the Terms and Conditions of the Onboard Expense Account. Once

they have read them, they must select their name from the dropdown and click 'Accept

Terms'.

Credit Card/Debit Card Information: First Name/Last Name/Credit Card #/ Exp. Date

● Note: Please provide the information as it appears on your credit/debit card.

Authorization will not be obtained until the day of the voyage. On the morning of

sailing, the credit/debit card provided will be charged with an initial hold of $100

(for cruises 5 days or less) or $200 (for cruises 6 days or more). Throughout the

cruise, incremental holds will be obtained as needed, applied by your card's

issuing bank. If any payment is given to replace the credit/debit card previously

provided, the hold will remain on your account, as determined by your card's

issuing bank, which will reduce the amount of funds available on your credit/debit

card.

Would you like to give charging privileges to guests in another stateroom? Click on the

link 'Include guests from another booking/stateroom' and enter the booking information

for the guests you would like to include on this account (you can access up to two

bookings). Select from dropdown list: Include in this account - allow to charge / Include

in this account - do not allow to charge / Do not include in this account.

● In order to complete your minor's booking, they will need to be added to an

adult's onboard expense account but do not necessarily need to be given

charging privileges. Please include any applicable minor in your own booking.

STEP 2 OF 2 - CHECK-IN SUMMARY

Once the Terms and Conditions have been accepted, this completes the Online

Check-In process. This is indicated by the guest name(s) appearing in green and the

prompt will read 'This guest has completed Online Check-In'.

Why is this important? Completing this process before you arrive at the port will make

the boarding process even easier. Once your Online Check-In is complete, you'll be

able to print your boarding pass, luggage tags and even additional documents from

home, to save you time when boarding.